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Protect your computers and mobile devices from malware attacks by installing antivirus software and running regular scans.

Setting it up for your business accounts is a must. Multifactor authentication (MFA) makes it harder for cybercriminals to access your account, even if they’ve gotten a hold of your password.

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And if that sounds like a lot to manage, consider using a password manager. Use long passwords with numbers, letters (upper and lower case), and symbols. And if your data has been compromised in a data breach or malware attack, or if a device with stored login information was stolen, hacking becomes more likely. You may also get messages from friends saying they received a strange message or email from you. If you see unfamiliar posts on your account, you didn’t authorize someone has gained access to your account. Recognize the signs of a hacked account.How will you handle a hacked account? Laying out a step-by-step plan ahead of time can minimize the damage caused by an attack. You should also include a plan of action if your company does experience a security crisis. Who is responsible for crafting social media posts? Who has access to the passwords and login information? What devices can be used to log in to your accounts? These questions should be answered in your policy. What should it cover? It can contain rules about brand voice and post guidelines, but it should also clarify your employees’ responsibilities. Write a social media policy with clear guidelines and requirements for your brand and employees. To steal that, they may target you or one of your employees with a phishing or malware attack, so protecting that information is critical. Regardless of the motive, scammers can only hack your account if they get a hold of your login and password information. Sometimes, they might try to steal your sales revenue or even sell your account on the black market. Or they may be after your sensitive personal or business information. Scammers can also target your followers via direct messages with phishing attacks. They may be planning to run malicious ads using your stored credit card information, hoping your followers will pay attention since they come from a trusted source. Hackers can use your social media account for a variety of nefarious reasons. Understand hackers’ motives and tactics.

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How to secure your business’ social media accounts Let them know what happened, and assure them the issue is resolved as soon as it is. Especially if hackers posted something to your account or sent out messages to your followers, it’s important to notify your customers. Then review your followers, the accounts you follow, and recent comments and messages. Look at the activity log to determine when and where your social media account was accessed. Review your activity log and account settings.If you suspect your sensitive, personal information was compromised, report it at, where you can create a personalized recovery plan. Follow any instructions to restore your account, which may vary from platform to platform. Take screenshots of unauthorized posts or messages and then report the issue.

Don’t delete any damaging posts immediately since you may need them as evidence of the hack. Once you change your password, or if you are locked out of your account by scammers, contact the social media network. Then, change the passwords to all of your other social media accounts, even if you only see suspicious activity on one network, just in case. If you can still access your account, change your password. If the scan identifies any malware, delete it and restart your device.

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Ensure the hackers do not install viruses on your device by running a scan with reputable security software. What can you do to protect your business’s social media accounts? And how can you get your account back if you’ve already been hacked? BBB recommends the following tips. And what’s more, scammers know that a smaller company is less likely to have training in cybersecurity and social media best practices, making them an easier target. Your data, social media followers, and company reputation are valuable to con artists, no matter the size of your business. Small businesses are three times more likely to be targeted by cybercriminals than larger companies. If you think hackers are only after the social media accounts of large companies, think again.